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Readings in Human-Computer Interaction

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Readings in Human-Computer Interaction

Ronald Baecker, Jonathan Grudin, William Buxton, Saul Greenberg

ISBN 1558602461
Pages 900


The effectiveness of the user-computer interface has become increasingly important as computer systems have become useful tools for persons not trained in computer science. In fact, the interface is often the most important factor in the success or failure of any computer system. Dealing with the numerous subtly interrelated issues and technical, behavioral, and aesthetic considerations consumes a large and increasing share of development time and a corresponding percentage of the total code for any given application. A revision of one of the most successful books on human-computer interaction, this compilation gives students, researchers, and practitioners an overview of the significant concepts and results in the field and a comprehensive guide to the research literature.

Like the first edition, this book combines reprints of key research papers and case studies with synthesizing survey material and analysis by the editors. It is significantly reorganized, updated, and enhanced; over 90% of the papers are new.

An invaluable resource for systems designers, cognitive scientists, computer scientists, managers, and anyone concerned with the effectiveness of user-computer interfaces, it is also designed for use as a primary or supplementary text for graduate and advanced undergraduate courses in human-computer interaction and interface design.

Readings in Human-Computer Interaction: Toward the Year 2000, Second Edition Ronald M. Baecker, Jonathan Grudin, William A.S. Buxtin, Saul Greenberg Preface Acknowledgments Part I Introduction to Human-Computer Interaction The Psychopathology of Everyday Things Donald A. Norman Case A Iterative Design of an Information Kiosk A Case Study in Interface Design: The CHI '89 Information Kiosk Gitta B. Salomon Chapter 1 A Historical and Intellectual Perspective Case B The Emergence of Graphical User Interfaces The Xerox Star: A Retrospective Jeff Johnson, Teresa I. Roberts, William Verplank, David C. Smith, Charles H. Irby, Marian Beard, and Kevin Mackey Part II The Process of Developing Interactive Systems Chapter 2 Design and Evaluation How to Design Usable Systems (Excerpt) John D. Gould Getting to Know Users and Their Tasks Clayton Lewis and J. Rieman Tools and Techniques for Creative Design S. Joy Mountford Using Video to Prototype User Interfaces Laurie Vertelney Working with Interface Metaphors Thomas D. Erickson Methodology Matters: Doing Research in the Behavioral and Social Sciences Joseph E. McGrath Usability Inspection Methods Robert L. Mack and Jakob Nielsen Using Video in the BNR Usability Lab Sue Kennedy Chapter 3 Considering Work Contexts in Design Learning from Notes: Organizational Issues in Groupware Implementation Wanda J. Orlikowski From Human Factors to Human Actors: The Role of Psychology and Human-Computer Interaction Studies in System Design Liam Bannon Cooperative Design: Techniques and Experiences from the Scandinavian Scene Susanne Bødker, Kaj Grønboek, and Morten Kyng Participatory Design of a Portable Torque-Feedback Device Michael Good Understanding Practice: Video as a Medium for Reflection and Design (Excerpt) Lucy A. Suchman and Randall H. Trigg Conducting and Analyzing a Contextual Interview (Excerpt) Karen Holtzblatt and Sandra Jones Controversies About Computerization and the Organization of Whit Collar Work Rob Kling Chapter 4 Software Development Contexts A Spiral Model of Software Development and Enhancement Barry W. Boehm Interactive Systems: Bridging the Gaps Between Developers and Users Interdisciplinary Cooperation Scott Kim Chapter 5 Development Tools State of the Art in User Interface Software Tools Brad A. Myers Lessons Learned from SUIT, the Simple User Interface Toolkit Randy Pausch, Matthew Conway and Robert DeLine Garnet: Comprehensive Support for Graphical, Highly Interactive User Interfaces Brad A. Myers, Dario A. Giuse, Roger B. Dannenberg, Brad Vander Zanden, David S. Kosbie, Edward Pervin, Andrew Mickish, and Philippe Marchal ITS: A Tool for Rapidly Developing Interactive Applications Charles Wiecha, William Bennett, Stephen Boies, John Gould, and Sharon Greene GroupKit: A Groupware Toolkit for Building Real-Time Conferencing Applications Mark Roseman and Saul Greenberg Part III Interacting with Computers A Taxonomy and Rule Base for the Selection of Interaction Styles Ben Shneiderman Chapter 6 Vision, Graphic Design, and Visual Display Principles of Effective Visual Communication for Graphical User Interface Design Aaron Marcus Color Graphics-Blessing or Ballyhoo (Excerpt) Gerry M. Murch Bringing Icons to Life Ronald Baecker, Ian Small, and Richard Mander Visual Information Seeking: Tight Coupling of Dynamic Query Filters with Starfield Displays Christopher Ahlberg and Ben Shneiderman A Comparison of Graphical User Interfaces (Excerpt) Aaron Marcus Chapter 7 Touch, Gesture, and Marking Movement Time Prediction in Human-Computer Interfaces I Scott MacKenzie Chunking and Phrasing and the Design of Human-Computer Dialogues William Buxton Stylus User Interfaces for Manipulating Text David Goldberg and Aaron Goodisman Tivoli: An Electronic Whiteboard for Informal Workgroup Meetings Elin Ronby Pedersen, Kim McCall, Thomas P. Moran, and Frank G. Halasz A Taxonomy of See-Through Tools Eric Bier, Maureen C. Stone, Ken Fishkin, William Buxton, and Thomas Baudel Chapter 8 Speech, Language , and Audition Text-to-Speech Conversion Technology Michael H. O'Malley An Introduction to Speech and Speaker Recognition George M. White Auditory Icons in Large-Scale Collaborative Environments William W. Gaver and Randall B. Smith Part IV Psychology and Human Factors Chapter 9 Human Information Processing User Technology: From Pointing to Pondering Stuart K. Card and Thomas P. Moran The Growth of Cognitive Modeling in Human-Computer Interaction Since GOMS Judith Reitman Olson and Gary M. Olson A GOMS Analysis of a Graphic, Machine-Paced, Highly Interactive Task Bonnie E. John and Alonso H. Vera GOMS Meets the Phone Company: Analytic Modeling Applied to Real-World Problems Wayne D. Gray, Bonnie E. John, Rory Stuart, Deborah Lawrence, and Michael E. Atwood The Contributions of Applied Cognitive Psychology to the Study of Human-Computer Interaction Phil Barnard Let's Get Real: A Position Paper on the Role of Cognitive Psychology in the Design of Humanly Useful and Usable Systems Thomas K. Landauer Chapter 10 Designing to Fit Human Capabilities Human Error and the Design of Computer Systems Donald A. Norman Learning to Use a Word Processor: By Doing, by Thinking, and by Knowing John M. Carroll and Robert L. Mack Building User-centered On-line Help Abigail Sellen and Anne Nicol Computers for the Disabled Joseph J. Lazzaro Improving VDT Work: Causes and Control of Health Concerns in VDT Use (Excerpt) Steven L. Sauter, L. John Chapman, and Sheri J. Knutson Part V Research Frontiers in Human-Computer Interaction Chapter 11 Groupware and Computer-Supported Work Computers, Networks and Work Lee Sproull and Sara Kiesler Groupware and Social Dynamics: Eight Challenges for Developers Jonathan Grudin The User-centered Iterative Design of Collaborative Writing Software Ronald M. Baecker, Dimitrios Nastos, Ilona R. Posner, and Kelly L. Mawby Chapter 12 From Customizable Systems to Intelligent Agents There's No Place Like Home: Continuing Design in Use Austin Henderson and Morten Kyng Eager: Programming Repetitive Tasks by Example Allen Cypher Agents that Reduce Work and Information overload Pattie Maes Beyond Intelligent Interfaces: Exploring, Analyzing, and Creating Success Models of Cooperative Problem Solving (Excerpt) Gerhard Fischer and Brent Reeves Chapter 13 Hypertext and Multimedia Behavioral Evaluation and Analysis of Hypertext Browser Dennis E. Egan, Joel R. Remde, Thomas K. Landauer, Carol C. Lochbaum, and Louis M. Gomez Seven Ways to Make a Hypertext Project Fail Robert J. Glushko Media Streams: An Iconic Visual Language for Video Representation Marc Davis Case C a Multimedia Communication System The Freestyle System: A Design Perspective Stephen R. Levine and Susan F. Ehrlich Iterative Tutorial Design in the Produce Development Cycle Ronald Perkins, Louis A. Blatt, Daniel Workman, and Susan F. Ehrlich Putting Innovation to Work: Adoption Strategies for Multimedia Communication Systems Ellen Francik, Susan Ehrlich Rudman, Donna Cooper, and Stephen Levine Chapter 14 Cyberspace TheWorld-Wide Web Tim Berners-Lee, Robert Cailliau, Ari Luotonen, Henrik Frystyk Nielsen, and Arthur Secret Nature and Origins of Virtual Environments: A Bibliographical Essay (Excerpt) Steve R. Ellis The Computer for the 21st Century Mark Weiser Index Series: Interactive Technologies