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Computer-Supported Cooperative Work

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Computer-Supported Cooperative Work

Irene Greif

ISBN 0934613575
Pages 793


Computer-supported cooperative work is a field devoted to understanding group work processes and developing tools to enhance collaborative efforts. This book provides a comprehensive view of this dynamic area through a collection of articles from its diverse contributing fields, with introduction and analysis by the editor.

Part 1 provides a concise history of the field, defining its early goals and seminal projects. In Part 2, current projects and their underlying technologies, including hypertext and database technologies for information sharing, are presented and evaluated. Finally, Part 3 outlines the theories and empirical studies guiding system design based on understanding human dynamics as well as system dynamics. Each section includes reprints, attractively re-typeset, of important papers from the seminal conferences and publications laying the foundations for the field.

Computer-Supported Cooperative Work: A Book of Readings Edited by Irene Greif PART 1: VISIONS AND FIRST STEPS TOWARDS CSCW Early Visions 1 As We May Think, Vannevar Bush 2 A Conceptual Framework for the Augmentation of Man's Intellect, Douglas C. Englebart 3 Toward High-Performance Knowledge Workers, Douglas C. Englebart Early Research Projects 4 A Research Center for Augmenting Human Intellect, Douglas C. Englebart 5 Authorship Provisions in AUGMENT, Douglas C. Englebart 6 Interactive Human Communication, Alphonse Chapanis Related Technologies 7 Application of Information Networks, J.C.R. Licklider and Albert Vezza 8 Thinking Ahead: What to Expect from Teleconferencing, Robert Johansen and Christine Bullen 9 Office Information Systems and Computer Science, Clarence A. Ellis and Gary J. Nutt PART II: NEW TECHNOLOGIES FOR CSCW Domain-Specific Coordination Support 10 Communication and Management Support in System Development Environments, Beverly I. Kedzierski 11 Callisto: An Intelligence Project Management System, Arvind Sathi, Thomas E. Morton, and Steven F. Roth 12 Semistructured Messages are Surprisingly Useful for Computer-Supported Coodination, Thomas W. Malone, Kenneth R. Grant, Kum-Yew Lai, Ramana Rao, and David Rosenblitt Support for Meetings 13 Beyond the Chalkboard: Computer Support for Collaboration and Problem Solving in Meetings, Mark Stefik, Gregg Foster, Daniel G. Bobrow, Kenneth Kahn, Stan Lanning, and Lucy Suchman 14 A Performing Medium for Working Group Graphics, Fred Lakin 15 Computer-based Real-Time Conferencing Systems, Sunil Sarin and Irene Greif Technology 16 Hypertext: An Introduction and Survey, Jeff Conklin 17 Data Sharing in Group Work, Irene Grief and Sunil Sarin 18 Diamond: A Multimedia Message System Built on a Distributed Architecture, Robert H. Thomas, Harry C. Forsdick, Terrence R. Crowley, Richard W. Schaaf, Raymond S. Tomlinson, and Virginia M. Travers 19 An Experiment in Integrated Multimedia Conferencing, Keith A. Lantz PART III: CSCW DESIGN THEORIES Recent Theoretical Approaches 20 Computing and Organizations: What We Know and What We Don't Know, Paul Attewll and James Rule 21 Electronic Markets and Electronic Hierarchies, Thomas W. Malone, Joanne Yates, and Robert I. Benjamin 22 Evolution of an Organizational Interface: The New Business Department at a Large Insurance Firm, Andrew Clement and C.C. Gottlieb 23 A Language Perspective on the Design of Cooperative Work, Terry Winograd Empirical Studies 24 Social Psychological Aspects of Computer-Mediated Communication, Sara Kiesler, Jane Siegel, and Timothy W. McGuire 25 Reducing Social Context Cues: Electronic Mail in Organizational Communication, Lee Sproull and Sara Kiesler 26 Cognitive Science and Organizational Design: A Case Study of Computer Conferencing, Kevin Crowston, Thomas W. Malone, and F. Lin 27 Relationships and Tasks in Scientific Research Collaborations, Robert Kraut, Jolene Galagher, and Carmen Egido 28 The Variable Impact of Computer Technologies on the Organization of Work Activities, J. Blomberg Index